Live chat that answers before they leave.
For WordPress and WHMCS. One real-time dashboard for your team, a widget your visitors like, and a phone app that keeps ringing until someone picks up — even with the app closed.
Everything a support team needs.
Not a chat box. A support desk — from the browser or from your pocket.
WordPress & WHMCS
Install the plugin, paste your key, done. WHMCS attaches the logged-in client's name and email automatically.
Know who's asking
Location, device, current page, new or returning, VIP — and the full history one click away.
Never miss a chat
Push alerts on iPhone and Android that repeat every 30 seconds until a waiting chat is picked up.
One inbox for the team
Waiting visitors always on top. Roles, transfers, private notes the visitor never sees, canned replies with @.
Campaigns
A promo card above the bubble — image, heading, text or any mix — shown instantly, after a delay or on specific pages.
Nothing lost
Every chat archived per customer and searchable. Idle chats archive themselves after 15 minutes and reopen with one click.
Know where every visitor came from.
Captured on your site the moment they land, kept separate from what they're reading now, and shown next to the chat and in live traffic. When the browser hides the origin, we say so — we never guess.
- Google · Search — never an invented keyword
- Referral — the site that linked to you, with the page when the browser sends it
- Campaign — your own UTM-tagged links, kept apart from the referrer
- Direct — typed, bookmarked, or a link that hides its origin
/pricing · TorontoGoogle · Search
/checkout · LondonReferral — blog.abc.com
/ · BerlinNewsletter · Email
/guide · PragueDirect
Leave the desk. Stay online.
Install the agent app and switch on Accept chats when the app is closed. Visitors see you online; a waiting chat rings your phone every 30 seconds until someone picks it up.
- New chat, waiting visitor, new message, new or returning visitor — each alert on or off per agent
- Several devices per agent: phone, laptop, tablet
- A test button shows exactly which devices receive alerts
Live on your site in three steps.
No developer needed. If you can install a WordPress plugin, you can do this.
Request your license
One short form. We review and approve your account — dashboard login, widget key and plugins arrive the same day.
Install the plugin
WordPress: upload, paste your key. WHMCS: upload the addon, activate, paste your key. Any other site: one line.
<script src="https://app.heylivechat.com/widget.js" data-key="YOUR-KEY" async></script>Start answering
Open the dashboard, install the phone app, go online. Every question lands in your queue with a chime and a push.
One flat license. Free while we're in beta.
Every license is free during beta — our thanks for helping us build. Prices after beta are shown so nothing surprises you.
per month during beta · $19 after
- 1 website
- 2 agent seats
- Unlimited conversations
- Visitor details, source and history
- Files, photos, chat link page
per month during beta · $49 after
- Everything in Starter
- 10 agent seats
- Roles, transfers, team inbox
- Canned replies and campaigns
- Phone app with push alerts
Request your license.
Takes 30 seconds. We review and approve your account — dashboard login, widget key and plugins arrive usually the same day.
No card, no trial clock. Free while we're in beta.
Request sent.
It's with our team. Once approved we'll email your dashboard login, your WordPress and WHMCS plugins and your widget key — usually the same day.
Questions people ask before they switch.
Does it work with WordPress?
Yes. Install the plugin, paste your widget key under Settings → Hey LiveChat, and the chat appears on your site. No theme changes or code.
Does it support WHMCS?
Yes. The WHMCS addon shows the chat in your client area (and optionally the admin area) and identifies logged-in clients automatically.
Will I get notified on my phone when the app is closed?
Yes. Install the agent app, enable notifications and switch on “Accept chats when the app is closed”. Visitors see you online and every new chat rings your phone every 30 seconds until it's picked up.
How much does it cost?
Free during beta. Request a license, our team approves it, and you receive your dashboard login, plugins and widget key — usually the same day.
Does the widget slow down my website?
No. It loads asynchronously from our servers, is about 35 KB compressed and runs in its own frame, so it never touches your theme or page speed.
Can I see where a visitor came from?
Yes. Google, a referring site, a campaign, or direct — captured on your site and shown next to the chat and in live traffic. When the browser hides the origin we say so instead of guessing.